All orders are subject to product availability. The date of delivery for your order may vary due to carrier shipping practices (public holidays etc.), delivery location and method of delivery. Shipping charges will be calculated by one or both of your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.
Time to Delivery – Republic of Ireland & Northern Ireland
Orders placed Monday to Friday before 1.00pm are shipped that day for next day delivery with DPD as long as stock is available. Orders placed on Friday after 12.00pm will be dispatched on Monday. Delivery is next day except Friday dispatches which are will be delivered on Monday. The delivery charge for orders under €60 is €5 for anywhere in ROI or NI . You will receive an email with a tracking link from Foley’s Chemist when your order is completed and awaiting pickup by DPD. You will also receive an email and a text message (if mobile number supplied) from DPD confirming when they attempt to deliver your parcel and giving options to reschedule delivery. Orders over €60 are shipped free of charge to customers in Ireland or Northern Ireland (Please select Northern Ireland rather than UK to show free shipping option). We also offer An Post Registered Post at a cost of €9.
Time to Delivery – UK
Delivery to the UK is charged at €10. United Kingdom customers can expect delivery of their orders within 3-5 days (pickup Monday – Friday only). Customers in city destinations may receive their parcels swifter than customers in rural areas. Orders will be dispatched with Fastway Couriers and delivered in the UK by Yodel (orders with a value of €10 or less can choose An Post Standard Post – this is neither tracked or insured). Orders over 20kg will incur a 2nd €10 Yodel label charge as will each subsequent 20Kg. You will receive an email with 2 tracking links when your order is completed and awaiting pickup the first will show pickup in Dublin by Fastway Couriers and transit to the the UK hub, the second Yodel link will show parcel progress from receipt in the UK hub to delivery.
Jersey & Guernsey are not covered by our UK courier service but orders can be sent by An Post International Registered Post.
Time to Delivery – Rest of the World
We use An Post International Registered Post for most international orders, this is a signed for service and as such someone must be at the specified address to receive the parcel (PO boxes are not allowed). Please refer to the grid below for estimated delivery times. You will receive an email with a tracking number upon dispatch. The order status can be checked at this link.
We also offer DPD delivery to certain European destinations (3 working days), this will show at checkout in the shipping options if available to your chosen destination.
Some destinations are not being services during the COVID-19 pandemic. If no option for shipping appears at checkout then unfortunately we are not able to ship to your country at present. The list is changing weekly as service returns to more countries.
*Please note – the times below are estimates not guarantees and there is always the possibility of unforeseen delays with international postal services.
International Delivery Times
|Delivery to USA||2 – 6 working days|
|EU Countries||2 – 7 working days|
|Australia and Canada||2 – 8 working days|
|Rest of World||4 – 15 working days|